Rates

Therapy sessions are offered at a set rate. Rates reflect the time, professional training, and personalised care involved in each session.

$150 per session

If you have questions about current rates, session length, or availability, you’re welcome to reach out.

The No Surprises Act, which became effective on January 1, 2022, provides important protections regarding healthcare costs. As part of those protections, we are required to share the following information with you:

• You are entitled to receive a Good Faith Estimate (GFE) that outlines the anticipated costs of your medical or mental health care services.
• Healthcare providers must furnish a Good Faith Estimate to individuals who are uninsured or who choose not to use their insurance benefits, including for psychotherapy and other mental health services.
• You have the right to request an estimate of the expected total cost for non-emergency healthcare services before receiving treatment.
• You may ask this provider, as well as any other healthcare provider you are considering, to provide a Good Faith Estimate before scheduling services.
• If your final bill exceeds your Good Faith Estimate by $400 or more, you have the right to challenge or dispute the charges.
• We encourage you to keep a copy of your Good Faith Estimate for your records.

For additional information about your rights under the No Surprises Act and the Good Faith Estimate requirement, visit CMS No Surprises Consumer Information, email FederalPPDRQuestions@cms.hhs.gov, or call 1-800-985-3059.

Booking & Scheduling

Sessions are scheduled by appointment.

You can request a session through our booking system or by reaching out directly. We’ll work together to find a time that fits your needs and availability.

Therapy works best when sessions are consistent, and we’ll talk together about a schedule that feels supportive and sustainable for you.

Cancellation Policy

We understand that life happens.

If you need to cancel or reschedule, 24 hours’ notice is required. 

Late cancellations or missed sessions are billed at half the full session rate. If two consecutive sessions are missed or rescheduled without sufficient notice, your regular time slot may be offered to a client on our waiting list.

These policies help create a steady, respectful, and sustainable space for everyone involved.

For Referring Churches & Employers

We value partnerships with churches, organisations, and employers who care deeply about the wellbeing of the people they serve. If you are referring an individual or team member for counselling, we are glad to work collaboratively and thoughtfully with you.

All therapeutic services are provided with clear professional boundaries and strict confidentiality. The individual receiving counselling remains our primary client, and no information is shared without their explicit written consent.

We offer flexible referral options, including the ability to arrange pre-paid or packaged sessions when appropriate. Any involvement beyond scheduling or payment — including communication, updates, or coordination — requires the individual’s informed sign-off and consent.

Our goal is to ensure that care remains ethical, respectful, and centred on the individual’s wellbeing, while allowing referring organisations to support access to therapy in a way that feels responsible and transparent.

If you’re interested in exploring referral options or packages, we’re happy to discuss what might be the best fit.